How can free be uncompetitive? See below.
Earlier today I came across a message saying that Amazon MP3 was giving away some free music. Went to the website and indeed there appeared to be 2 "free" songs available. When it came down to it, you were forced to select a payment method. There did not appear to be any way around this step. Pay for "free" music, sorry no deal.
This was a hassle compared to iTunes from Apple. So instead of gaining a customer they got negative feedback. Hopefully they get lots of feedback so they can "fix" the problems. As long as these problems remain, Amazon MP3 will be an also ran in the digital music business.